Urgent treatment means treatment that the dentist considers necessary to relieve severe pain or prevent your oral condition deteriorating before you can make a normal appointment.
Whenever possible, please contact us about emergencies during normal surgery hours. If you need to be seen the same day, please get in touch as early in the day as possible. If treatment is necessary, we will do our best to arrange it within 24 hours.
Out of normal surgery hours, please call 111 to arrange urgent dental care.
To request a dental appointment with our dentists or hygienist, please fill in this simple form below. Please remember to enter all your details and we will contact you as soon as possible. If you have a dental emergency, please call the surgery immediately.
If you are not happy with any aspect of your treatment, please try to resolve the problem with your dentist first (Dr. Brijal Patel / Dr. Dipen Patel)
If still unhappy, contact the other partner dentist to help resolving your problem.
Please write to Mount Road Dental Surgery. 4a Mount Road, Chessington. KT9 1JG
You can also get support with making a complaint from:
1). NHS Dental services — Complaints manager or Patient Advice & Liaison Service, Kingston Primary Care Trust. First Floor, Hollyfield House, 22 Hollyfield Road, Surbiton. Surrey. England. KT5 9AL, or local independent Complaints Advocacy service (ICAS) or visit www.dh.gov.uk, www.gdc-uk.org
2). Private Dental services—Dental Complaints Service on 08456 120 540 or visit www.dentalcomplaints.org.uk
3). General Dental Council. www.gdc-uk.org